Privacy Policy

Last updated: 14 February 2025

Thank you for choosing Fluid Apps, an app designed to integrate electronic signature functionalities with Monday.com. Protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Fluid Apps.

1. Information we collect

We only collect the basic personal data needed to provide our Services:

Name – The name of the person setting up the app.
Email Address – The email address of the person setting up the app.

We do not collect sensitive personal information, financial data, or health information.

2. How we use your information

We use the collected data to:

Provide, maintain, and improve the App’s functionality.
Authenticate users and manage account access.
Monitor and analyze App performance.
Communicate with users regarding support, updates, or service-related notifications.
Comply with legal obligations.

3. Data sharing and disclosure

We do not sell or share your information with third parties except in the following circumstances:

Service Providers: We may share data with trusted partners who help operate Fluid Apps (e.g., cloud storage).
Legal Requirements: If required by law or in response to a valid legal process.
Business Transfers: In case of mergers, acquisitions, or asset sales involving Fluid Apps.

4. Third-Party Service Providers

We rely solely on third-party providers with a proven track record of reliability and security, such as Amazon Web Services, for our infrastructure.

Amazon Web Services Inc – Hosting provider, United States
Amazon Simple Email Service – AWS for email marketing and transactional emails.
Spacemail to provide email support, United States of America
Google Analytics for Website analysis and traffic tracking, United States of America

5. Data security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure. Please contact us immediately if you believe your account or data has been compromised.

6. Data Retention

We retain personal data for 30 days to provide our services, comply with legal requirements, improve our relationship with you, and protect against potential disputes (e.g., maintaining proof of our relationship in case of legal issues after service termination). This follows our data retention policy.

Unless required by law or our agreements with you, we do not retain personal data for any specific period beyond this timeframe. We may delete or restrict access to your data in accordance with our policies and legal obligations. If feasible, we will notify you before deletion, except where immediate action is required (e.g., security concerns). You may also request deletion of your personal data, subject to applicable legal requirements.

7. Data Location

Your Personal Data may be stored, processed, and managed by us and our authorized Service Providers in the United States as necessary for the effective operation and delivery of our Services, or as required by applicable law.

Although privacy laws may differ across various jurisdictions, Fluid Apps and our Service Providers are dedicated to ensuring the protection of your Personal Data in accordance with this Privacy Policy and established industry standards, even if the legal requirements in their respective jurisdictions are less stringent.

8. Your rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal data.
Withdraw consent for specific processing activities.
File a complaint with a regulatory authority.

To exercise these rights, please contact us at [email protected].

9. Communication

We may contact you through email notifications for both service and promotional reasons.

Service Messages: We send important updates about our service, such as changes, billing issues, login attempts, or password resets. Other users on your account may also send you notifications related to the service.
Promotional Messages: We may inform you about new features, special offers, events, and other updates we think you’ll find useful. These messages may be sent via email, our service, or other platforms.

10. Your rights

Fluid Apps integrates with monday.com. Please review monday.com’s privacy policy for details on their data practices. Fluid Apps is not responsible for the privacy practices of third-party services.

11. Cookies and Other Tracking Technologies

Fluid Apps website may use cookies and similar tracking technologies to improve your user experience. You can manage your cookie preferences through your browser settings.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

13. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Fluid Apps Support
Email: [email protected]
Website: https://getfluidapps.com